Lead Epic Principal Trainer
- 📅
- 10000380 Requisition #
SKILLS & EXPERIENCE:
Prior relevant experience with instructional design, content development, training, education, presentations, etc., especially in a hospital or healthcare provider environment, preferred
At least 3 years of experience working in a hospital/healthcare environment
Experience with EHR software instructional design, training, application implementation(s), etc., as a healthcare provider employee or consultant to healthcare providers
Certification in an Epic functional area: Departmental, Clinical, Revenue Cycle application strongly preferred
A Bachelor's Degree with a training, education, clinical and/or technical major (a combination of relevant education and experience may be considered in lieu of degree)
3+ years of experience managing training projects, resource plans, risk mitigation strategies
At least 5 years’ experience and expertise with Microsoft Office Suite (Outlook, PowerPoint, Word, Excel) and Visio
INTERPERSONAL SKILLS:
Strong facilitation and problem solving skills
Demonstrated ability to develop creative solutions to complex problems
Ability to assess risk impact to project
Coordinate and communicate with process stakeholders
Listen and suggest ways to complement or assist the work of others
Motivate key process stakeholders including Nurses, Physicians, and other clinical and administrative staff
Communicate complex concepts in simple form to cross-functional departments or teams
Customer service orientation with collaborative work experience
Lead others to adhere to established industry best practices, standards, and quality
Maintain a positive image when dealing with department personnel and other City of Hope employees
Follows established City of Hope and department policies, procedures, objectives, performance improvement, attendance, safety, environmental, and infection control guidelines, including adherence to the workplace Code of Conduct and Compliance Plan. Practices a high level of integrity and honesty in maintaining confidentiality.
Position Qualifications:
Bachelor's Degree
Experience may substitute for minimum education requirement
2 years of experience in employee development and training programs.
Credentialed in one or more EPIC applications.
Bachelors in Education, Human Behavior, Health Care, Education Technology, or related field
EPIC certification.
Certified in other healthcare systems
2+ years previous Credentialed Training experience in an Epic application
Experience delivering a combination of classroom, online, and one-on-one training
Classroom and/or virtual facilitation of training. Knowledge of IT development, implementation and training of systems. Clinical and/or operational Health Care experience and knowledge is preferred
Experience in adult education.
EPIC, PowerPoint, Word, Snag-It, Cornerstone, Camtasia, Captivate
Personal computer
Occasionally subjected to irregular hours
Occasional pressure due to multiple calls and inquiries
Occasionally covers varied shifts, weekends and holidays
Occasional travel required
Atmosphere and environment associated with an office setting
Light physical effort (lift/carry up to 20 lbs.)
Walking, standing, sitting 2-8 hours in a classroom
City of Hope is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability..