Lobby Ambassador

Basic education, experience and skills required for consideration:

• High school diploma or equivalent
• Two years of experience in a customer service role with at least one year providing face-to-face customer service.      

• Valid driver’s license          

• Ability to read, speak and write standard English language.
• Ability to read and comprehend simple instructions, short correspondence and memos.   
• Ability to write simple correspondence 
• Ability to understand 24-hour military time systems.  
• Knowledge of equipment including telephones, codes and alarms, two-way radios, disaster phone, fire panel and surveillance system. 
• Ability to perform general typing and basic computer skills.  Ability to prioritize tasks and remain calm in stressful situations. 
• Ambassador is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk and hear.   
• Specific vision abilities required by the job include, close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.  
• Must be able to lift and/or move up to 50 pounds frequently and up to 75 pounds occasionally.  Must be able to push and pull 75 pounds frequently and 100 pounds occasionally.   
• Working flexible schedules and extended hours are sometimes required 

City of Hope is committed to creating a diverse environment and is proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.