Security Dispatch, Operations, Badge

Basic education, experience and skills required for consideration:

• High School or equivalent
• 2 years of security experience required.  Hospital security experience preferred.
• Two years in Communications

Required Certification/Licensure:

• AB5O8/management of aggressive behavior (within 3 months of hire)
• Public Safety Dispatchers' Basic Course and or Emergency Telecommunicator Course (within 3 months of hire)
• Current CA Driver’s license; Guard Registration card; pepper spray permit; CPR and First Aid within three months of hire

Preferred education experience and skills:

• Associate’s Degree, Criminal Justice
• APCO Certified Public Safety Telecommunications
• Emergency Telecommunicator Certification, National Academies of Emergency Dispatch (NAED)
• Criminal justice, armed forces, law enforcement or related field

Additional Information:

• Display tact and consideration in dealing with City of Hope patients, employees and visitors.
• Excellent oral/written communication and organizational skills
• Customer Service
• Communications
• Problem solving
• Microsoft Office Products
• Security System(s) Software:  DSX, AMAG, Resolver, etc.
• Temperature Changes: variations in temperature from hot to cold
• Atmosphere and environment associated with patient care areas
• Tobacco-free campus
• Subject to varying and unpredictable situations
• Handles emergency or crisis situations
• Subject to many interruptions
• Occasional pressure due to multiple calls and inquiries
• Likely exposure to dangers of assaults/hazards from investigating
• Exposed to material of a confidential nature on a regular basis

City of Hope is committed to creating a diverse environment and is proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.