Senior Director, Donor Experience

Basic education, experience and skills required for consideration:

• Bachelor’s Degree or Master’s in business, philanthropy or related field

• Experience may substitute for minimum education requirements.

• 5+ years in donor relations experience, with strong preference for experience in development, philanthropy, stewardship role within a fundraising, development, or related field in non-profit environment. Excellent written, oral and presentation skills required. Demonstrated experience in leading development communications planning and implementation. Knowledgeable in leading and interpreting market research. Effective and efficient project management skills gained through project/process management, account management, or related capabilities.  Exceptional attention to detail and able to manage and lead multiple initiatives simultaneously. Strong customer service orientation and ability to work with clients across all levels of the organization. Demonstrated personal initiative, strong attention to detail, ability to work independently, ability to simultaneously handle multiple projects and work within strict deadlines. Experience in a complex medical or academic development setting encouraged.  Demonstrated understanding of social media outlets such as Linked In, Twitter and Facebook required.

• Minimum 3-5 years supervisory experience required.

Preferred education experience and skills:

• Advanced degree or substantive relevant experience.

• Design skills preferred but not required. Candidate must easily be able to navigate a wide variety of business and social settings and enjoy taking the message of City of Hope to individuals and organizations that are not yet familiar with its work.

City of Hope is committed to creating a diverse environment and is proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.